Case Study – Law Firm – BLM

Berrymans Lace Mawer is a top 10 insurance legal practise with nine offices in the UK. www.blmlaw.com

Defendant Personal Injury Lead developer during the development of a £2.5m case management system – supporting cases from inception to trial. A Rapid Application Development approach was taken including regular workshops with the business.

Extranet Interface Involved in writing an which allows clients to review the progress of and pass comment on our handling of their cases, and request management reports over the Internet.

Claimant Personal Injury We won a large contract involving hundreds of new instructions per month, and had to put teams, processes and workflow systems in place within 90 days. Automated the capture of sophisticate Management Information for these cases – involving close collaboration with the client.

Visio Developed an application utilising VBA, which produces workflow diagrams directly from the code of our CRM systems. These are used to discuss changes to existing processes at workshops attended by stakeholders at all levels within a legal team.

Full Software Development Lifecycycle Designed and implemented a methodology including version / change control for our case management and MI systems, with buy in from the business and the developers.

Tendering Involved in putting out to tender a multi-million pound project to replace all existing CRM, Workflow, MI and E-Commerce systems with a single solution. Worked with Cap Gemini on the inception phase of this project utilising Prince 2 and RUP to produce the ITT and PID.

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